Appointments

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

If you urgently need to contact a member of the medical team, please contact reception and your call will be directed appropriately.

Appointments are bookable on the day from 8am.

Consultations are by appointment and are for one person only. If additional members of your family need to be seen please make a separate appointment. If you consider your consultation requires additional time please let the receptionist know.

We appreciate that illness can be unpredictable and if you feel that your problem is an emergency and you need to be seen on the same day then please ring and discuss this with our administration team who will do their best to assist you. This may mean you receive a call back from a clinician to discuss the problem further or you may be offered an 'Emergency Appointment' that day.

How to book

• Telephone: 01268 727736

Some routine appointments are bookable up to two weeks in advance.

If you routinely need to contact a member of the medical team, please leave a detailed message with the receptionist and an appropriate member of the team will contact you as soon as it is possible.

Consultations are by appointment and are for one person only. If additional members of your family need to be seen please make a separate appointment. If you consider your consultation requires additional time please let the receptionist know.

Ways to book

1. Download the NHS App
2. Request an appointment online
3. Use our online services
4. Telephone: 01268 727736

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

If you need a home visit, you can help us by calling reception before 10am.

Telephone: 01268 727736

Please give an indication of the urgency should be given to the receptionist in order that the house call list can be planned.

Home visits should only be undertaken if the patient is housebound or if the doctor feels that visiting the surgery would worsen the medical condition. Children who are ill are unlikely to come to any harm if they are brought to the surgery and will be seen much sooner than waiting for a house call.

Very often patients seen at home are unable to be examined fully and require further tests that need to be done at the surgery. 

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

There are some important steps you can take to help us meet this aim:

• When you ring to make your appointment it is very helpful if you can tell our administration team the nature of your visit.
  • This allows them to ensure that you are seen by the most appropriate clinician to help you; and can often result in a more timely appointment.
  • Many of our clinicians have different areas of special interest and expertise.
  • Please remember that all our staff work to the same principles of patient confidentiality.
• Each appointment slot is for one patient and ideally for one problem.
  • If you feel you may need more time please make us aware so that we can accommodate this where possible.
  • If you have a list of problems then please feel free to discuss this with the clinician so that you can agree a priority order in how to deal with these at the start of your appointment.
  • It may be necessary to schedule further appointments to deal with those problems that are less urgent.
• Please feel free to express a preferred practitioner when making your appointment.
  • However, do bear in mind that this may lead to a longer wait for that appointment.
• Patients late for their appointments may not be seen and will need to make another appointment, or they may need to wait in surgery until a slot is available.

The clinicians do try to run to time but the nature of the work means that occasionally we will be delayed. We will try to keep you informed if this happens. Please do try to be patient with us.

At Murree Medical Group we have teamed with other Practices in the area to provide an extended access service for our patients.

Week Days

• Monday to Friday – 6:30pm to 7:50pm

Over The Weekend

• Saturday - 9am to 5:50pm
• Sunday - 9am to 1:50pm

Should you wish to use this facility you will be offered appointments but not here at Murree Medical Group, but in other locations across Billericay and Basildon.

If the times suit you, you may request an appointment for the evening or weekend in advance. At other times, when the surgery is at capacity, we may only be able to offer you an appointment at one of these locations.